Verification, transmission, and confidentiality

Customer logins use a valid 10-digit mobile number with country code, paired with an email address held in the profile. Each sign-in is verified by one-time passcode sent to both the mobile number and the email address, so no account opens on a single factor.

All transaction, advisory, insurance, and product enquiry forms transmit data over encrypted connections. Mobile numbers are validated before any submission is accepted, and name and email fields are checked for accuracy.

Legal, financial, and personal wellness records are treated as strictly confidential. We do not disclose them to third parties except where required by law or with your explicit consent, and we limit internal access to staff who need it to serve you.

You may request correction or removal of your profile information at any time by contacting us through the Contact page. Security practices are reviewed regularly and updated as safeguards evolve.