Inquiries and intake

Dispensary and advisory desk

Secure correspondence regarding botanical orders, batch testing reports, and private family advisory consultations handled with prompt discretion.

Direct correspondence

Submit dispatch inquiry

Inquiries regarding batch origins, product returns, or legal retainer scheduling receive written acknowledgment within one business day.

Service terms

Order and advisory standards

Operational protocols governing physical apothecary deliveries and fiduciary correspondence.

Unopened returns

Domestic freight

Fiduciary privacy

Unopened herbal preparations returned within 30 days receive full refunds to the original payment method, excluding return shipping fees.

All botanical formulations ship in temperature-stable padded cartons with carbon-neutral transit and verifiable carrier tracking numbers.

Advisory intake files, health histories, and estate planning records remain protected under statutory professional confidentiality frameworks.